Begin Your Recovery Journey
Taking the first step toward recovery is the hardest part. Our compassionate admissions team at MCHS Rehab in Burbank, CA is here to guide you through every step of the process.
Our Admissions Process
Getting started at MCHS Rehab is straightforward and confidential. Our admissions counselors will walk you through each step to make the process as smooth as possible.
Initial Call
Contact our admissions team at (209) 593-1700 for a free, confidential conversation. Our trained admissions counselors are available to answer your questions, listen to your concerns, and help determine if MCHS Rehab is the right fit for you or your loved one. This initial call typically takes 15 to 20 minutes and is completely obligation-free.
Clinical Assessment
A licensed clinician will conduct a comprehensive assessment to evaluate your substance use history, mental health status, medical needs, and personal circumstances. This assessment helps our team understand your unique situation and design a treatment plan tailored specifically to your needs. The assessment can be completed over the phone or in person at our Burbank facility.
Insurance Verification
Our dedicated insurance specialists will verify your benefits and coverage at no cost to you. We work directly with your insurance provider to maximize your coverage and minimize out-of-pocket expenses. If you do not have insurance, our team will discuss private pay options and flexible payment plans to ensure cost is not a barrier to treatment.
Admission
Once your assessment and insurance verification are complete, we will coordinate your arrival at our Burbank treatment center. Same-day admissions are available when clinically appropriate. Our team will provide you with a detailed packing list, arrival instructions, and answer any final questions. From the moment you walk through our doors, you will be welcomed with compassion and respect.
What to Expect
When you arrive at MCHS Rehab, you will be greeted by our friendly admissions staff who will guide you through the intake process. Here is what your first 24 hours will look like:
- A warm welcome and a tour of our facility, including your private room and common areas
- A comprehensive medical evaluation by our nursing and medical staff
- An initial meeting with your assigned counselor to discuss goals and expectations
- Introduction to your peers and orientation to daily routines and programming
- A nutritious meal and time to settle into your new environment
What to Bring
Recommended Items
- Comfortable clothing for 7 days
- Personal hygiene items (shampoo, toothbrush, deodorant)
- Prescribed medications in original containers
- Government-issued photo ID
- Insurance cards
- Journal or notebook
- Comfortable shoes for walking and exercise
- List of emergency contacts
- Books or approved reading materials
- Swimwear (for pool access)
Items Not Permitted
- Alcohol, drugs, or any controlled substances
- Weapons of any kind
- Electronics with cameras (laptops, tablets)
- Expensive jewelry or large amounts of cash
- Over-the-counter medications (must be approved)
- Provocative or offensive clothing
- Aerosol products
- Pets
We provide bedding, towels, and basic toiletries for all clients.
For Families & Loved Ones
We understand that addiction affects the entire family. At MCHS Rehab, we believe that family involvement is a critical component of lasting recovery. Here is how we support families throughout the treatment process:
- Family Therapy Sessions: Weekly sessions help rebuild trust, improve communication, and address family dynamics that may contribute to addiction.
- Education Workshops: Learn about the science of addiction, enabling behaviors, healthy boundaries, and how to support recovery at home.
- Visitation: Scheduled weekend visitation allows you to stay connected with your loved one during treatment in our dedicated family visiting area.
- Discharge Planning: Family members are included in aftercare coordination to help create a strong support system for continued recovery.
If you are concerned about a loved one, call our admissions team at (209) 593-1700 to learn how you can help. Our counselors can guide you through the process of encouraging your family member to seek treatment.
Insurance & Payment Options
We believe everyone deserves access to quality addiction treatment. Our team will work with you to maximize your insurance benefits and find a payment solution that works for your situation.
Accepted Insurance Plans
Don't see your insurance listed? We may still accept your plan. Contact us to verify your coverage.
Free Insurance Verification
Let our team verify your insurance benefits in minutes. Our specialists will explain your coverage, estimated costs, and help you understand your options with no obligation.
Payment Options
Insurance Coverage
We accept most major insurance plans and will verify your benefits at no cost. Our team handles all paperwork and communicates directly with your provider.
Private Pay
We offer competitive private pay rates for individuals who prefer to pay out of pocket or do not have insurance. Discounts may be available for upfront payments.
Payment Plans
Flexible payment plans allow you to spread the cost of treatment into manageable monthly installments. Our financial counselors will tailor a plan to your budget.
Frequently Asked Questions
Find answers to common questions about treatment at MCHS Rehab. If you do not see your question here, call us at (209) 593-1700 and we will be happy to help.
The admissions process at MCHS Rehab can often be completed within 24 hours. After your initial phone call, our team will conduct a clinical assessment, verify your insurance benefits, and coordinate your arrival. In many cases, same-day admission is available for individuals who need immediate care. We understand that when someone is ready to seek help, timing is critical, so we work quickly to remove any barriers to entry.
MCHS Rehab provides comprehensive treatment for addiction to a wide range of substances, including alcohol, opioids, heroin, fentanyl, prescription drugs (such as painkillers and sedatives), cocaine, methamphetamine, benzodiazepines, and marijuana. Our clinical team develops individualized treatment plans based on the specific substances involved, the severity of the addiction, and each client's unique medical and psychological circumstances.
MCHS Rehab accepts most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Magellan, Tricare, Medicare, and Medicaid. We also work with many regional and state-specific plans. If your plan is not listed, we may still be able to accept it. Additionally, we offer private pay options and can work with you to create a manageable payment plan. Contact our admissions team at (209) 593-1700 for a free, confidential insurance verification.
Program lengths at MCHS Rehab vary based on individual needs and clinical recommendations. Medical detox typically lasts 3 to 7 days. Residential inpatient treatment programs range from 30 to 90 days, with most clients benefiting from a 30-day minimum stay. Our Partial Hospitalization Program (PHP) generally runs 2 to 4 weeks, and the Intensive Outpatient Program (IOP) spans 8 to 12 weeks. Your treatment team will recommend the appropriate duration based on your clinical assessment, progress in treatment, and aftercare needs. We believe that longer stays tend to produce better outcomes, but we work with each client to find the right balance.
Our medical detox program provides 24/7 clinical supervision in a comfortable, safe environment at our Burbank facility. Our medical team uses evidence-based protocols and medication-assisted treatment to manage withdrawal symptoms and minimize discomfort. Detox typically lasts 3 to 7 days depending on the substance, the severity of physical dependence, and each individual's medical history. Clients receive continuous monitoring by nursing staff, regular physician check-ins, nutritional support, and compassionate emotional support throughout the entire process. Once detox is complete, clients transition seamlessly into our residential treatment program.
We recommend bringing comfortable clothing for approximately 7 days, personal hygiene items such as shampoo, toothbrush, and deodorant, any prescribed medications in their original containers, a government-issued photo ID, your insurance cards, a journal or notebook, comfortable shoes suitable for walking and exercise, and a list of emergency contacts. We provide bedding, towels, and basic toiletries for all clients. Please leave valuables, electronics with cameras, weapons, and any substances at home. Our admissions team will provide a complete packing list when you schedule your admission.
Yes, MCHS Rehab specializes in dual diagnosis treatment, addressing both substance use disorders and co-occurring mental health conditions simultaneously. Common co-occurring disorders we treat include depression, anxiety, PTSD, bipolar disorder, trauma-related disorders, and personality disorders. Research has shown that treating both conditions at the same time significantly improves outcomes. Our integrated approach involves a multidisciplinary team of psychiatrists, licensed therapists, addiction specialists, and nursing staff who collaborate to create comprehensive treatment plans that address the full scope of each client's needs.
Family visitation at MCHS Rehab is available during scheduled weekend hours in our dedicated family visiting area. We encourage family involvement as a key component of recovery. Phone calls are permitted during limited designated hours to help clients stay connected with their support system while maintaining focus on treatment. All visitors must check in at the front desk and follow facility guidelines. Pets are not permitted on the premises. During the initial stabilization period (typically the first week), visitation may be limited to allow clients to adjust. Specific visitation schedules and policies are provided upon admission.
Our Burbank treatment facility features a wide range of amenities designed to support holistic healing and comfortable living during treatment. These include private rooms for rest and personal reflection, gourmet meals prepared daily by our culinary team using fresh, nutritious ingredients, a fully equipped fitness center, a dedicated yoga studio for mindfulness and body awareness practices, a tranquil meditation garden, a swimming pool for exercise and relaxation, a recreation room for leisure activities, an art therapy room for creative expression, and a comfortable family visiting area for scheduled visits with loved ones. We believe that a supportive, comfortable environment plays an important role in the recovery process.
MCHS Rehab provides comprehensive aftercare planning that begins during treatment, not as an afterthought. Our aftercare services include alumni support groups that meet regularly, referrals for ongoing individual therapy with qualified providers, sober living placement assistance for those who need transitional housing, detailed relapse prevention planning, connections to local 12-step meetings and recovery support groups, career and educational guidance, and continued access to our clinical team for questions and support during the transition back to daily life. We believe that the continuum of care beyond residential treatment is essential for sustained, long-term recovery.
Yes, we welcome and encourage prospective clients and their families to schedule a tour of our Burbank treatment center before making a decision. During a tour, you will have the opportunity to see our treatment areas, living spaces, recreational facilities, and amenities firsthand. You will also be able to meet members of our clinical and support staff and ask any questions you may have. Tours can be arranged by calling our admissions team at (209) 593-1700. We are happy to accommodate your schedule.
Absolutely. MCHS Rehab strictly adheres to all HIPAA regulations and federal confidentiality laws (42 CFR Part 2) that provide enhanced protections for substance abuse treatment records. Your participation in treatment, medical records, and all personal information are kept strictly confidential. We will never share your information with employers, family members, or anyone else without your explicit written consent, except as required by law. This commitment to privacy extends to all aspects of our operations, from admissions to discharge and aftercare.
Our evidence-based treatment approach incorporates a comprehensive range of therapeutic modalities, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, EMDR for trauma processing, group therapy, individual counseling, family therapy, art and music therapy for creative expression, mindfulness meditation, yoga therapy, and medication-assisted treatment (MAT) when clinically appropriate. Treatment plans are customized to each client's specific needs, diagnosis, and personal goals. Our clinical team regularly evaluates progress and adjusts the treatment approach to ensure the most effective care possible.
MCHS Rehab offers several options for individuals who do not have insurance coverage. We provide private pay arrangements at competitive rates, flexible payment plans that break the cost into manageable monthly installments, and can assist with financing options through third-party providers. Our financial counselors and admissions team will work with you individually to explore all available options and develop a plan that fits your financial situation. We are committed to ensuring that cost is never a barrier to receiving the life-saving treatment you need. Call (209) 593-1700 to discuss your situation confidentially.
Signs that professional treatment may be needed include an inability to control or stop substance use despite wanting to, increased tolerance requiring higher doses to achieve the same effect, experiencing withdrawal symptoms when not using, neglecting responsibilities at work, school, or home, continued use despite negative consequences to health, relationships, or finances, social isolation and withdrawal from activities once enjoyed, and mood changes or behavioral shifts. If you are unsure whether treatment is appropriate, our admissions team offers free, confidential assessments over the phone to help determine the right level of care. You do not need to have all the answers before reaching out. Call (209) 593-1700 to speak with a compassionate specialist.
Yes, family involvement is a core component of our treatment philosophy at MCHS Rehab. We offer weekly family therapy sessions, family education workshops that help loved ones understand the disease of addiction, and support groups specifically designed for family members. Family participation helps rebuild trust, improve communication patterns, establish healthy boundaries, and create a supportive home environment that strengthens long-term recovery. Family members are also actively included in discharge planning and aftercare coordination to ensure a smooth transition from treatment back to daily life. If you are a family member seeking guidance, our admissions team is available to answer your questions and help you navigate this process.
On your first day at MCHS Rehab, you will be greeted warmly by our admissions team at our Burbank facility and given a comprehensive tour. You will undergo a thorough medical evaluation including vital signs monitoring and laboratory work. Our nursing staff will review all medications, and you will meet with a counselor to begin developing your individualized treatment plan. You will be shown to your private room, introduced to your peers and key staff members, and provided with a detailed schedule of daily activities and programming. We also serve a nutritious meal and allow time for you to settle into your new environment. Our entire team is focused on making your first day as comfortable, safe, and welcoming as possible so you can begin your recovery journey with confidence.
Take the First Step Today
Recovery begins with a single phone call. Our admissions team is available 24/7 to answer your questions and guide you through the process. Same-day admissions are available at our Burbank, CA treatment center.